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Career/Personal Development (CPD)

When Harmony Gets Disrupted: Seizing Empathy to Navigate Conflict

FS203 - When Harmony Gets Disrupted Seizing Empathy to Navigate Conflict

Thursday, April 20, 2023
4:30 PM – 6:00 PM PDT
Location: Tahoma 1-2 ** 800 Pike
Earn 0.15 CEUs
Tier 1

    Lead Presenter(s)

  • Patricia Bravo, MBA (she/her/hers)

    Leadership Development Consultant
    Bravo For You

    Financial Disclosures: I do not have any relevant financial relationships with anything to disclose.
    Non-Financial Disclosures: I do not have any relevant non-financial relationships with anything to disclose.

    PDF Handouts Slides
Have you ever arrived to work in the morning with optimism for a great day and left feeling discouraged after an unforeseen conflict? Conflict is inevitable, but that doesn't mean it has to be disruptive. Come gain invaluable insight on common types of workplace conflict, why healthy workplaces embrace them and utilizing empathy as your toolkit when handling these situations.

Learning Objectives:

  • Gain an invaluable understanding of the five styles of conflict management.
  • Harness the ability to analyze and evaluate your options when faced with a challenge.
  • Apply techniques that allow clear communication to move towards successful resolution.